Frequently asked questions

Glara is the AI visibility and optimization layer for ecommerce. It tracks where your products and brand show up in AI answers, from ChatGPT to Gemini, Claude, Perplexity, and Grok, diagnoses why competitors are winning citations you're not, and fixes the underlying product data so you can be cited and, increasingly, bought directly through AI agents.

Glara is the AI visibility and optimization layer for ecommerce. It tracks where your products and brand show up in AI answers, from ChatGPT to Gemini, Claude, Perplexity, and Grok, diagnoses why competitors are winning citations you're not, and fixes the underlying product data so you can be cited and, increasingly, bought directly through AI agents.

AEO, or Answer Engine Optimization, is the practice of optimizing your product and brand data so AI assistants can find it, trust it, and cite it. As shopping moves from search results to AI answers and agentic checkout, the brands that win are the ones whose product data AI can actually read and act on. Already, 39% of US consumers use an AI agent for product discovery. Among Gen Z, that number exceeds 50%.

AEO, or Answer Engine Optimization, is the practice of optimizing your product and brand data so AI assistants can find it, trust it, and cite it. As shopping moves from search results to AI answers and agentic checkout, the brands that win are the ones whose product data AI can actually read and act on. Already, 39% of US consumers use an AI agent for product discovery. Among Gen Z, that number exceeds 50%.

Most tools stop at tracking. Glara tracks, diagnoses, fixes, and proves. An optimization agent works through a prioritized task list across product descriptions, structured data, FAQs, and meta tags, and applies fixes directly to your store, individually or in bulk. Every change is reversible, and you can ask Glara in plain language what changed and why, then have it act in the same conversation.

Most tools stop at tracking. Glara tracks, diagnoses, fixes, and proves. An optimization agent works through a prioritized task list across product descriptions, structured data, FAQs, and meta tags, and applies fixes directly to your store, individually or in bulk. Every change is reversible, and you can ask Glara in plain language what changed and why, then have it act in the same conversation.

Agentic commerce is AI agents researching, comparing, and increasingly transacting on a shopper's behalf. Those agents rely on structured, complete product data, things like JSON-LD, attributes, and FAQs, to understand what you sell and recommend or buy it. If that data is thin or missing, agents skip you even if your products are a great fit.

Agentic commerce is AI agents researching, comparing, and increasingly transacting on a shopper's behalf. Those agents rely on structured, complete product data, things like JSON-LD, attributes, and FAQs, to understand what you sell and recommend or buy it. If that data is thin or missing, agents skip you even if your products are a great fit.

Glara runs targeted prompts across AI models and tracks when and where your brand and products appear. It compares your product data against what's ranking, flags what's missing, like structured data gaps or thin descriptions, and writes the fix. You approve it, Glara pushes it live, and you see the before and after in visibility, traffic, and revenue.

Glara runs targeted prompts across AI models and tracks when and where your brand and products appear. It compares your product data against what's ranking, flags what's missing, like structured data gaps or thin descriptions, and writes the fix. You approve it, Glara pushes it live, and you see the before and after in visibility, traffic, and revenue.

Shopify, Centra, and Salesforce Commerce Cloud for your store, plus GA4, Search Console, and Klaviyo for analytics and attribution. On the AI side, Glara tracks ChatGPT, Gemini, Claude, Perplexity, and Grok. Self serve signup is available for Shopify stores. For Centra and Salesforce Commerce Cloud, our team sets up your account with you.

Shopify, Centra, and Salesforce Commerce Cloud for your store, plus GA4, Search Console, and Klaviyo for analytics and attribution. On the AI side, Glara tracks ChatGPT, Gemini, Claude, Perplexity, and Grok. Self serve signup is available for Shopify stores. For Centra and Salesforce Commerce Cloud, our team sets up your account with you.

Ecommerce brands in fashion, beauty, FMCG, and wellness and other verticals. Glara focuses on your 20 to 50 priority products rather than your full catalog, so the work stays concentrated on what actually drives revenue.

Ecommerce brands in fashion, beauty, FMCG, and wellness and other verticals. Glara focuses on your 20 to 50 priority products rather than your full catalog, so the work stays concentrated on what actually drives revenue.

Shopify brands can set up Glara on their own in about 5 minutes. Glara researches your brand profile while you go through setup, then runs your first prompts and emails you when your dashboard is ready. Google Analytics and Search Console are optional at signup, and you can connect them later in Settings under Integrations.

Shopify brands can set up Glara on their own in about 5 minutes. Glara researches your brand profile while you go through setup, then runs your first prompts and emails you when your dashboard is ready. Google Analytics and Search Console are optional at signup, and you can connect them later in Settings under Integrations.

Most brands see their first optimizations applied and early visibility movement within the first few weeks, since the agent surfaces the highest impact fixes first rather than working through your catalog in order.

Most brands see their first optimizations applied and early visibility movement within the first few weeks, since the agent surfaces the highest impact fixes first rather than working through your catalog in order.

Yes. Your data is secured through enterprise grade infrastructure with encryption at rest and in transit, row level security policies, and minimally scoped data access.

Yes. Your data is secured through enterprise grade infrastructure with encryption at rest and in transit, row level security policies, and minimally scoped data access.

Yes. Get a free AI visibility report to see where your brand stands today against competitors, no demo required. It's a quick way to see if there's a gap worth fixing before you commit to anything. Or start a 7 day free trial and see it in your own dashboard.

Yes. Get a free AI visibility report to see where your brand stands today against competitors, no demo required. It's a quick way to see if there's a gap worth fixing before you commit to anything. Or start a 7 day free trial and see it in your own dashboard.

If you sell on Shopify, create your account with your work email. Setup takes about 5 minutes and ends with you choosing a plan to start your 7-day free trial, with nothing charged upfront. For Centra or Salesforce Commerce Cloud, choose Talk to sales in the header for assisted setup.

If you sell on Shopify, create your account with your work email. Setup takes about 5 minutes and ends with you choosing a plan to start your 7-day free trial, with nothing charged upfront. For Centra or Salesforce Commerce Cloud, choose Talk to sales in the header for assisted setup.

Yes. Shopify brands can create an account and get started on their own. Centra and Salesforce Commerce Cloud currently use assisted setup; choose Talk to sales in the header.

Yes. Shopify brands can create an account and get started on their own. Centra and Salesforce Commerce Cloud currently use assisted setup; choose Talk to sales in the header.

A work email and the Shopify store that runs on your brand's website. Glara checks that the store's domain matches your website, so a store with only a myshopify.com address needs its own domain added in Shopify first. If your brand already has a Glara workspace, a teammate can invite you instead.

A work email and the Shopify store that runs on your brand's website. Glara checks that the store's domain matches your website, so a store with only a myshopify.com address needs its own domain added in Shopify first. If your brand already has a Glara workspace, a teammate can invite you instead.

What is Glara?

Glara is the AI visibility and optimization layer for ecommerce. It tracks where your products and brand show up in AI answers, from ChatGPT to Gemini, Claude, Perplexity, and Grok, diagnoses why competitors are winning citations you're not, and fixes the underlying product data so you can be cited and, increasingly, bought directly through AI agents.

What is AEO and why does it matter for ecommerce?

AEO, or Answer Engine Optimization, is the practice of optimizing your product and brand data so AI assistants can find it, trust it, and cite it. As shopping moves from search results to AI answers and agentic checkout, the brands that win are the ones whose product data AI can actually read and act on. Already, 39% of US consumers use an AI agent for product discovery. Among Gen Z, that number exceeds 50%.

How is Glara different from other AEO tools?

Most tools stop at tracking. Glara tracks, diagnoses, fixes, and proves. An optimization agent works through a prioritized task list across product descriptions, structured data, FAQs, and meta tags, and applies fixes directly to your store, individually or in bulk. Every change is reversible, and you can ask Glara in plain language what changed and why, then have it act in the same conversation.

What is agentic commerce, and why does my product data need to be ready for it?

Agentic commerce is AI agents researching, comparing, and increasingly transacting on a shopper's behalf. Those agents rely on structured, complete product data, things like JSON-LD, attributes, and FAQs, to understand what you sell and recommend or buy it. If that data is thin or missing, agents skip you even if your products are a great fit.

How does Glara actually work?

Glara runs targeted prompts across AI models and tracks when and where your brand and products appear. It compares your product data against what's ranking, flags what's missing, like structured data gaps or thin descriptions, and writes the fix. You approve it, Glara pushes it live, and you see the before and after in visibility, traffic, and revenue.

Which platforms does Glara work with?

Shopify, Centra, and Salesforce Commerce Cloud for your store, plus GA4, Search Console, and Klaviyo for analytics and attribution. On the AI side, Glara tracks ChatGPT, Gemini, Claude, Perplexity, and Grok. Self serve signup is available for Shopify stores. For Centra and Salesforce Commerce Cloud, our team sets up your account with you.

Who is Glara built for?

Ecommerce brands in fashion, beauty, FMCG, and wellness and other verticals. Glara focuses on your 20 to 50 priority products rather than your full catalog, so the work stays concentrated on what actually drives revenue.

How quickly can I get started?

Shopify brands can set up Glara on their own in about 5 minutes. Glara researches your brand profile while you go through setup, then runs your first prompts and emails you when your dashboard is ready. Google Analytics and Search Console are optional at signup, and you can connect them later in Settings under Integrations.

How long does it take to see results?

Most brands see their first optimizations applied and early visibility movement within the first few weeks, since the agent surfaces the highest impact fixes first rather than working through your catalog in order.

Is my data safe?

Yes. Your data is secured through enterprise grade infrastructure with encryption at rest and in transit, row level security policies, and minimally scoped data access.

Can I check my brand's AI visibility before signing up?

Yes. Get a free AI visibility report to see where your brand stands today against competitors, no demo required. It's a quick way to see if there's a gap worth fixing before you commit to anything. Or start a 7 day free trial and see it in your own dashboard.

How do I get started?

If you sell on Shopify, create your account with your work email. Setup takes about 5 minutes and ends with you choosing a plan to start your 7-day free trial, with nothing charged upfront. For Centra or Salesforce Commerce Cloud, choose Talk to sales in the header for assisted setup.

Can I get started without a sales call?

Yes. Shopify brands can create an account and get started on their own. Centra and Salesforce Commerce Cloud currently use assisted setup; choose Talk to sales in the header.

What do I need to sign up?

A work email and the Shopify store that runs on your brand's website. Glara checks that the store's domain matches your website, so a store with only a myshopify.com address needs its own domain added in Shopify first. If your brand already has a Glara workspace, a teammate can invite you instead.

For plans, trials and subscriptions, see Pricing.

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Ecommerce leaders track and grow their AI revenue with Glara.

© 2026 Glara. All rights reserved.

Ecommerce leaders track and grow their AI revenue with Glara.

© 2026 Glara. All rights reserved.

Ecommerce leaders track and grow their AI revenue with Glara.

© 2026 Glara. All rights reserved.